📌 Introduction
At Kalaartha, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help with returns and refunds.
🔁 Returns
You can request a return within 7 days of receiving your product.
To be eligible for a return:
✔️ The item must be unused and in original condition
✔️ The product must be in its original packaging
✔️ Proof of purchase (order confirmation) is required
❌ Non-returnable Items
Certain items are not eligible for return:
❌ Customized or personalized T-shirts
❌ Digital products or artworks
❌ Items damaged due to misuse
🔄 Exchanges
We offer exchanges for size issues or defective products.
To request an exchange:
👉 Contact us within 7 days
👉 Provide order details and product images
💰 Refunds
Once we receive and inspect your returned item:
✔️ Approved → refund will be processed
✔️ Rejected → item will be returned to you
Refund will be credited to:
👉 Original payment method OR
👉 Bank transfer (for COD orders)
🚚 Shipping Charges
✔️ Return shipping cost may be borne by the customer
✔️ Shipping charges are non-refundable
⏳ Refund Processing Time
Refunds will be processed within 5–7 business days after approval.
📦 Damaged or Wrong Product
If you receive a damaged or incorrect product:
👉 Contact us within 48 hours
👉 Share photos as proof
We will arrange a replacement or refund.
📞 Contact Us
For any return or refund queries:
